NativeCast product satisfaction guarantee
Warranty & return policy
Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase. We have set specific guidelines to ensure a quick and hassle-free return and exchange process. NativeCast can walk you step-by-step through this process.
If you are not satisfied with your purchase, you can return or exchange the product within 30 days of receipt as long as the product is returned in new, unused, and resalable condition inside its original packaging. All products properly returned under this policy are eligible for a refund to the original method of payment. We will credit you for the total purchase price minus shipping costs, upon receipt of the product.
Certain orders cannot be returned due to their uniqueness and/or personalization to your specific request. Return shipping costs will be at the customer's expense. Some of our products are offered with free shipping, so please note if you return a product that has free shipping our actual outbound shipping costs will be deducted from your return refund. Returns will be inspected prior to issuing credit. Please keep in mind, credit card companies vary in the time they take to post credit.
Contact NativeCast with any questions or for additional information.
Note: Please inspect your order immediately upon arrival. DO NOT dispose of the box or any packaging materials until after you have inspected your order and are satisfied with the product you have received.